One more thing:
Hi, All.
I wanted to bring up an issue that has been ongoing this season. I have come across, during the check-in process that there are quite a few non-members/new climbers that have no idea what is expected at check-in or the event process itself. I have had several parents become upset at the fact that they were not made aware of the gym waiver and/or the non-member forms w/ a $5.00 fee submission aside from already paying the gym registration fee ($35/$40). Other times, minor-aged climbers attend without parents and do not realize the need for parental signatures or putting out the non-member $5 fee.
I am looking to you, the coaches to educate and follow up with climbers and families prior to a competition. Send them to the PNW web page or have them email me for info. I can have business cards made up if needed...whatever it takes. I can send out alerts a week prior to an event as a reminder. Two day alert can also work. What can I do to help make registration smoother during check-in? Bug you to make sure your climbers and their families know the information. What can you do to help me?...make sure your climbers are prepared and registered with forms signed by parents, front and back and pay the required fees.
Thanks for listening. As always , please do not hesitate to contact me with any questions, concerns or suggestions. Have a great day!
Emmy
______________________________________
Emmy Surma & Leslie Copper
USAC Regional Coordinators: Pacific Northwest
USAC PNW site: http://usaclimbing.net/regional/regional_news.cfm?region=pnw
Monday, April 20, 2009
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